Course curriculum

  • 1

    S1: The 4 Communication Styles

    • Introduction
    • The basics of communication
    • Quiz 1
    • The 4 communication styles
    • Quiz 2
    • Guidelines, dilemma, and the Essential Skill
    • Quiz 3
    • Rules of the road, meetings, body language
    • Quiz 4
    • Wrap up and take aways
  • 2

    S2: The 7 Fundamental Values that drive decisions

    • The 7 Fundamental Values that drive our lives and professions
  • 3

    S3: The 3 Essentials of Accountability

    • Introduction to the 4-Week Manager Jumpstart Course - Accountability & Delegation
    • L1 - The 3 Essentials of Accountability & Delegation
    • L2 - Some facts about managers
    • Quiz 1 S3
    • L3 - What does accountability look like?
    • L4 - How to Screw up Accountability
    • Quiz 2 S3
    • L5 - Behavior Expectations - Some rules of the road
    • L6 - SMART Goals -- well-formed goals
    • L7 - Some homework for you
    • L8 - Where Does Delegation fit in?
    • Quiz 3 S3
    • L9 - Frequent Check ins
    • L10 - Guidelines - Structure & Problems
    • Quiz 4 S3
    • Take aways
  • 4

    S4 - 7 Steps to Decision Making

    • Introduction to the 4-Week Manager Jumpstart Course - 7 Steps to Decision Making
    • S4 - L1 - Introduction
    • S4 L1 Quiz
    • S4 - L2 Let's walk through the steps - Prioritizing
    • S4 L2 Quiz
    • S4 - L3 Check against Values and Expected Behaviors
    • S4 - L4 - Step 3 Come up with Alternatives
    • S4 - L5 - Steps 4-7
    • S4 - L5 Quiz
    • S4 - L6 - Review of the Course
    • Certificate of Accomplishment
    • CCB credits and Certificate